Hardwood Play Chips
Hardwood Play Chips
Derived primarily from British hardwood species, this wood chip is a very versatile product ideal for play areas and pathways used by children of all ages.
It has an attractive rustic appearance to compliment any rural or urban play scheme.
- 5-40mm particle size
- Aesthetically pleasing
- Clean to use (will not stain clothes or skin)
- Long lasting (3-4 years)
- Free draining
- Minimal Dust and fines
- Suitable for all types of play areas
- Tested in accordance with BS EN1177:2008
Sustainably enjoying natures natural products such as wood chip or play bark has so many wonderful advantages however, during the manufacturing and screening process a small proportion of larger pieces of wood, ie ‘wood shards’ may fall through the screens and be contained in the finished product. If these wood shards are considered to be a hazard and in line with good practice ‘post installation’, they can be physically removed, by hand.
Topping up existing play areas:
Although it is very common place to consider topping up a play area with new ‘play bark’ we strongly advise due consideration is given to the condition of the existing material which has inevitably decomposed.
Quite often this decomposed material has become extremely compressed and firm, especially in dry conditions and if new play bark is laid on top, especially at minimal depth, the new material will wear extremely quickly simply due to abrasion!
This situation applies more so with the chunkier types of material where it requires greater depth to knit together to provide settlement and therefore to provide a safe surface. The application of new play bark always has to have a credible depth to be functional and to perform correctly.
If the older material has become very hard and compact, consider removing it and replacing with new, this way it will remove the issues as mentioned above and will also prevent the new play bark spilling out of the play area due to the surfacing being too high.
I have been meaning to write since we received our order of bark. We wanted to say a massive thank you to the delivery driver for doing such a brilliant job and being so accommodating. Also, we are extremely pleased with the bark – it looks fantastic. - Stanford in the Vale Pre School
How we Deliver
This page sets out how we deliver products to you.
Please take the time to check that your delivery address can accommodate the requirements below as costs may be incurred for deliveries which cannot be performed due to non-compliance.
If you have any queries, please don't hesitate to get in touch.
If the vehicle shown below may be too large to delivery to your property, please contact our sales office before ordering to discuss further delivery options on 01538 751514 or email firstname.lastname@example.org.
The delivery vehicle arrives. This is a typical vehicle that delivers our goods. It measures approximately 28ft in length and is approximately 8'6" wide.
Please note that the goods are unloaded from the rear of the vehicle.
Please note that goods are not delivered with a crane/hiab facility and can therefore not be lowered over a fence or similar. We can also not deliver to the rear of properties due to access restrictions.
The driver positions the pallet truck. The driver uses a 'pump' pallet truck to lift the pallet so that he can wheel the pallet onto the tail lift.
The pallet load is lowered to the ground. The tail lift is lowered electrictronically by the driver. He carefully lowers the load to the ground so that it can be wheeled across the pavement.
The driver only has a legal obligation to offload the goods onto the roadside and in turn the liability and responsibility of the goods then passes to the customer.
However, at playbark.com we contract with reputable and obliging transport Companies whose drivers will endeavour to place the pallet into your driveway as long as the surface is of sound makeup such as concrete, paving or tarmac.
PLEASE BE AWARE THAT THE PALLET TRUCK CANNOT PASS OVER GRAVEL OR ANY TYPE OF ROUGH TERRAIN AND SIMILARLY THE DRIVER CANNOT BE EXPECTED TO PULL THE GOODS UP OR DOWN A SLOPING DRIVEWAY OR OVER CURBS.
Failure to accept this responsibility will result in the goods being returned to the transport depot and charges will apply.
Please note, these costs can be significant, so we ask all potential Customers to ensure that they familiarise themselves with the finer details of the delivery methods. If in doubt please contact our sales office on 01538 751514.
The safe passage of the Carrier's delivery vehicle is the ultimate responsibility of the delivery driver. With this in mind if the driver assesses any delivery point road or carriageway and concludes it is unsafe or unviable to access the delivery property in question, this decision of the driver is final. Therefore, it is the responsibility of the Customer and any potential purchaser to notify ourselves of any potential situation which may lead to the delivery being undelivered. Examples may include (but not exhaustive) cars parked preventing vehicle access, low growing tree branches, telephone/ electricity cables etc. Failure to accept this responsibility will result in the goods being returned to the transport depot and charges will apply.
The driver guides the pallet of bark to the customer's driveway. The driver will endeavour (please see below) to place the pallet into the customer's driveway.
The pallet of bark is placed into the customer's driveway. The delivery is successfully completed!
In line with Customer Service and as a courtesy to all our Customer we do offer a facility whereby Customers can choose a preferred delivery day.
We endeavour to adhere to this specified day to the best of our ability, but as you will appreciate the National Carriers we contract with do have a mammoth task tackling road works, congestion and tachograph regulations.
With this in mind, please be aware sometimes they are delayed and as a result cannot deliver on the specified day. This doesn’t happen very often but we politely make it known to Customers we can’t pay compensation, wages, time or any other consequential loss a result of this delay.
To avoid any unnecessary expense, we strongly advise Customers wait until the delivery has been completed before arranging labour to install/lay the products ordered.
However if a Customer has specified the ‘Next Day’ option and the delivery wasn’t performed on this basis, we will gladly refund the £20 Next Day charge.
Refusal of Goods , Wrongly Ordered Goods & Cancelled Orders
If Playbark.com have delivered the incorrect goods, we will gladly collect them or the Customer can refuse to accept delivery and there will be absolutely no expense to the Customer whatsoever.
However, if the goods have been incorrectly ordered by the Customer or the customer cancels the orders after the goods have been despatched, we will gladly arrange collection of the goods or additionally if the Customer refuses to accept the delivery of the goods (in the event of the goods been incorrectly ordered) the transport and re-collection costs will have to be paid by the Customer.
These costs will include the cost of the delivery from ourselves or our operating partners to the Customer’s property and similarly the cost of returning the goods from the Customer’s property back to the source.
We politely ask all Customers to double check the details before transmitting/placing the order as these costs cannot be waivered; Please be aware, we do not profit from these transport costs, they are the exact costs which Playbark.com incur from the transport Company.